"Good evening Suzuki San . How are you , its been two weeks since we met " said Miss P , greeting him .
"Yes , have been a bit tied up , Miss P . I am just rushing for a meeting . I wanted to share with you an email forwarded by my good friend KJ . I am copying you and others on a query from one of KJ's mentees and the reply he had given .
KJ wanted to share this in our Kaizen blog and is soliciting everyone's opinion if there are different views and contributions . He was telling me that there is more that can be added to his views , and wants a radical thinking and a different view from you and other readers as well . Hence I am publishing this in the blog .
Since , KJ did not take consent from his mentee to show his name , the same is not shared and the name is hidden . However , one must be more interested in the content and comment .
I ASK THAT ONE READS FROM THE BOTTOM OF THE MAIL TRAIL TO UNDERSTAND THE QUESTION AND THEN KJ'S RESPONSE .
ONE CAN SEND THEIR OPINION / CONTRIBUTION BY WRITING A COMMENT ON THE BLOG OR WRITING A MAIL TO KJ ON HIS EMAIL ID .
HAPPY READING !
========================================================
From: Krishnan Jagadheeswaran [mailto:kj@specialised.com.zm]
Sent: Wednesday, June 29, 2016 23:04 PM
To: xxxxxxxxxxxxx'
Subject: RE: Advice on Employee Efficiency
Sent: Wednesday, June 29, 2016 23:04 PM
To: xxxxxxxxxxxxx'
Subject: RE: Advice on Employee Efficiency
Good evening , xxxxxxxxxxxxx
.
Few of the
employees are passionate enough to learn and operate themselves . In such
cases, empowerment and motivation is vital .
Many of the
employees , do not know to be passionate . For such , the job is just a means
of survival . Any change to that job could be viewed as a threat . In such
cases , one need to emphasis the importance of change management and the need
for them to develop themselves to grow .
Unfortunately , we
think that growth and development are same , but they are not . In todays dynamic
world , the above situation is changing and employees are becoming knowledge
workers where No change is not an ideal state , but continuous change seems to
be an ideal situation .
As a Leader one
needs to understand this and mentor .
On efficiency , we
need to understand the difference between efficiency and effectiveness . An
employee may arrive prompt at 07:45 hrs and leave at 17:00 hrs and keep working
in between producing little result . This means that he has high efficiency but
not very effective .
Efficiency can be
defined more as for a given input , the best possible output to comply with
expectations or utilising lower resources .
Effectiveness is
more of a function of the efficiency and is a value of these outcomes to those
affected by them .
For example , a
Coat manufacturer may manufacture the best quality coat using lower resources
exhibiting a high efficiency , but if the size doesn’t fit many , it wont sell
because its not effective . ( Ackoff , 1994) .
My opinion could be
is to make people more effective so that the value of their output(efficiency)
is enhanced . If the question was directed to me , then my response would be
that I am more keen driving effectiveness than efficiency .
I can only quote
Dr.Deming , who says “ Its not enough to do your best , you must know what to
do , and then do your best “
Trust this helps .
If you are confused , will explain when we meet .
Thanks
Regards
Krishnan
Jagadheeswaran(KJ)
Cell: +260 964 00
77 00
From: xxxxxxxxxxxxx
Sent: Monday, June 27, 2016 23:15 PM
To: Krishnan Jagadheeswaran
Subject: Advice on Employee Efficiency
To: Krishnan Jagadheeswaran
Subject: Advice on Employee Efficiency
Dear Mr Jagadheeswaran,
I was wondering if i could pick your thoughts on employee efficiency when creating a lean yet effective model and operations plan.My question is how have you been able to drive employee efficiency ? would that have to come from aligning operations with the passion of employees and their strengths or creating and adopting the keep it simple ideology to operations and tasks in order for employee to be efficient? Kindly advise.
I look forward to your favorable response.
Regards
xxxxxxxxxxxxx
I was wondering if i could pick your thoughts on employee efficiency when creating a lean yet effective model and operations plan.My question is how have you been able to drive employee efficiency ? would that have to come from aligning operations with the passion of employees and their strengths or creating and adopting the keep it simple ideology to operations and tasks in order for employee to be efficient? Kindly advise.
I look forward to your favorable response.
Regards
xxxxxxxxxxxxx
