creating a better zambia

creating a better zambia
Showing posts with label mura. Show all posts
Showing posts with label mura. Show all posts

Tuesday, 18 September 2018

Advanced Kaizen Seminar Kitwe 18-09-2018

Dear Friends , It was a pleasure meeting you all today at Moba Hotel in Kitwe for the Advanced Kaizen Seminar (18th September 2018)

As promised please find link for the presentation that I made today . Should you have any doubts please do not hesitate to write to me with the subject header [Kaizen Club ] .

https://www.dropbox.com/s/iwhj4l3hgrjjhjt/Advanced%20Kaizen%20Seminar%20Kitwe%20KJ%20Presentation%2018092018.pdf?dl=0


Happy learning !

Krishnan Jagadheeswaran (KJ)
Specialised Systems Limited
Kaizen Club of Zambia

Sunday, 20 September 2015

Learning Series 1 - Kaizen Starts with 5S and Red tagging

On behalf of the Kaizen Club of Zambia , I am pleased to inform you that the First Kaizen Learning series on Thursday evening (17/9) at 17:00 hrs was successful . We had participants from a few organisations , though many who confirmed their participation did not turn up .
The participants were elated at the new knowledge of the PDCA cycle and assured that this is the way forward for Zambia , to embrace PDCA in every walk of life . They appreciated the red tagging principles and the need to eliminate Muda, Muri and Mura .
I , being the first time , am uploading the presentation for the benefit of the mailer members .

 LEARNING SERIES 1 : KAIZEN STARTS WITH 5S & RED TAGGING

As is natural , please note that the readers may not understand a point or two , as much would be discussed during a presentation and hence we urge participation  . Please feel free to mail me on kj@specialised.com.zm for any doubts .



I earnestly request the top management of the organisations to permit your staff who wish to attend these programs at 16:30 hrs on the event days ( once a fortnight , Thursday evenings)  . We assure you that the time is well invested .
The upcoming event , namely the Learning Series -2 of the Kaizen Club of Zambia is a presentation and knowledge sharing on " CUSTOMER SERVICE GAP ANALYSIS" . Many a time , we all know that even if we feel we have provided good service , the customer is dissatisfied . This session will explain what are the gaps that causes such customer dissatisfaction and what can be done about it .
This should be one of the most desired training for any organisation that values its customers , and I wish to have more participation for this program .

SPREAD THE KAIZEN WORD ....

Yours in Kaizen Service

KJ

Tuesday, 9 June 2015

Episode 5 : A presentation on 5S and 3 Mu's

Miss P has been worried that Suzuki San was not available for any further mentoring last week , and heaved a sigh of relief when she received  a mail from him today morning .

Suzuki San wrote " Dear Miss P , Greetings and I must apologise the gap last two weeks as I have been travelling continuously with little time to update you . As I am sending this mail , I am in Ethiopia visiting the Ethiopian Kaizen Institute to get insights on their activities .

Frankly , I am amazed by the development the EKI has shown in building up Kaizen Culture in Ethiopia and I will devote atleast two weeks on this when I return .

I am sure all of you would have benefited from the Red tag template I had asked KJ to publish in his blog earlier and have been using them . Now , As promised I have given the link on an internal presentation that my friend KJ has done in his organisation to explain 5S, Red tagging and Muda , Mura and Muri .

There are some 40 slides in this and I am sure it will be helpful to all . If you have any queries or doubts , please write to me or comment on the blog as I have asked KJ to publish this as well .


KJ's training material on 5S , Red Tagging principles & 3 Mu's


Happy Learning and see you soon !
Regards
Suzuki"


Citation in presentation : Various materials available on the www . 

Note 1 : The case study is developed by KJ and has no relevance to any particular processes/situation  that may be followed in the concerned industry , All names are fictitious and do not represent any individual or organisation . All mention are purely for illustration purpose of the central theme of the case and are personal opinions unless cited and shall have no recourse of consequences to author . Readers can use their practical inputs to alter any of the material that may be published . Readers are invited to express their views on this continuing case study series .

Note 2: Some of the readers have mentioned that they are unable to place their comments . Please click on the "No comments"  link , and make your comments and if you do not have any prior registration , you can choose anonymous and feel free to give details or not , though it will be nice if we can have your name details in the comments .